Systems Integration for Medical and Health Sciences schools
“The system is live” does not mean the process is healthy.
Your admissions system is live. Your SIS is live. The integration exists. Yet applicant records still need cleanup, failed imports still need someone to notice, and one person still knows every workaround.
Applicant data still needs human repair
Moving an applicant from an admissions platform into your SIS or CRM should be routine. Instead, admissions staff still review exceptions and repair records by hand.
Returning applicants still require someone to decide whether to update, merge, or create a record.
Programs and campuses can identify the same person differently.
When a record does not arrive correctly, it is not clear who fixes it or how.
One person is still the integration layer
The process works because one person knows every exception, deadline, and workaround. That expertise has become an operational risk.
Critical decisions live in memory, inboxes, and spreadsheets.
A new employee may know the software but not the process holding it together.
Clinical and reporting work still becomes a fire drill
Rotations, grades, and required reports run on fixed calendars. There is no room for manual steps or for a failure to go unnoticed.
Rotations, grades, and evaluations cross systems with different rules and schedules.
Accreditation and government reports are reconstructed under deadline instead of running as repeatable processes.
The work between your systems needs an owner.
Your real process comes first: the handoffs, the exceptions, and who owns what.
Medical and Health Sciences schools growing faster than their systems
We are most useful when deadlines are fixed but the internal team cannot absorb another critical workflow.
Launching a new program
The first production applicant data exposes decisions the implementation checklist never covered.
• The first deadline is approaching without a proven production workflow.
• Several teams own pieces of the process, but no one owns the outcome.
• The school needs experienced people through the cycle, not a handoff after setup.
Adding programs or campuses
Every new program adds more routing rules, identity issues, and reporting exceptions.
• Applicant routing differs across programs and campuses.
• Student identities and records become harder to reconcile.
• Operational and reporting rules begin to drift as the school grows.
Running lean on technical capacity
You own sophisticated systems and face immovable deadlines, but not an internal integration department.
• Critical workflows depend on a small number of people.
• Critical deadlines compete for the same limited technical capacity.
• Process knowledge remains undocumented and difficult to transfer.
We work inside the systems you already own
No rip-and-replace. We connect, monitor, and improve what is in place.
- Admissions: Liaison CAS · WebAdMIT
- ERP and SIS: Ellucian Banner · Jenzabar
- CRM and identity: Salesforce · Active Directory · Microsoft Entra ID
- Learning and assessment: Canvas · ExamSoft · NBME · AMBOSS
- Data and reporting: Oracle · SQL Server · Power BI · SSRS
What we handle
We handle the data, exceptions, and operational details that standard implementations leave behind.
Admissions data, without manual repair
Applicant records move from your admissions platform into your SIS or CRM matched, traceable, and ready for the next step.
• Liaison CAS and WebAdMIT field mapping.
• Repeat-applicant and duplicate-record handling.
• Monitoring, reconciliation, and recovery.
Admissions operations after launch
A working integration still needs attention as volume, statuses, and deadlines change.
• Monitor production imports and scheduled jobs.
• Reconcile record counts and statuses between source and destination.
• Resolve failed records and adjust rules as new exceptions emerge.
Identity that follows student status
Accounts, email, and access rights follow the student’s actual stage instead of a chain of manual service requests.
• SIS and CRM account provisioning.
• Active Directory and Microsoft Entra ID.
• Graduation, withdrawal, and offboarding.
Academic and clinical operations at scale
We operate the high-volume work around grades, evaluations, rotations, clerkships, and program-specific academic processes.
• ExamSoft and NBME data workflows.
• Clinical rotation registration and allocation.
• Clerkship and graduation tools.
Reliable accreditation and government reporting
We turn required data preparation into a scheduled, documented process instead of rebuilding it under deadline every year.
• Repeatable data preparation and validation.
• Reconciliation across source systems.
• Documented report ownership, timing, and recovery steps.
Stabilizing the process no one owns
We take over fragile workflows after staff changes, repair the operational gaps, and build focused tools where standard systems do not cover the actual operating process.
• Recover undocumented integrations and scheduled jobs.
• Add monitoring, ownership, and runbooks.
• Build focused applications for placements, evaluations, and other uncovered workflows.
A team that stays with the work
The same people work with you from one cycle to the next. A monthly retainer keeps the right capacity available as priorities change. For one multi-campus medical university, we have supported admissions, student, and clinical workflows since 2020. The work includes more than 300 clinical rotation registrations each month.
One team owns the workflow
Engineers, business analysts, and QA specialists work from the same process map instead of handing isolated tickets between departments.
Capacity through every cycle
A monthly retainer keeps the same engineering, analysis, and QA capacity available as priorities change.
We stay through the deadline
We stay through the cycle, from the first production import to the reporting deadline.
Exceptions are part of the design
Repeat applicants, duplicates, failed imports, campus changes, and late records are handled as part of the workflow.
Documentation by default
Rules, ownership, monitoring, recovery steps, and runbooks are documented while the work is being done.
Knowledge stays with your school
Your team receives the documentation and working knowledge needed to understand, operate, and change the workflow without depending on Indygo forever.
What still depends on a workaround?
Tell us which workflow still depends on manual fixes or one person’s memory. We’ll help find the next practical step.
- Start with one workflow: You do not need a system replacement or a multi-year transformation.
- Find the actual failure point: We look at the data, decisions, and handoffs around the systems.
- Leave with a clear next step: The first conversation should make the problem easier to act on.
Let’s talk about the process your team is still holding together.
Tell us what’s happening, and we’ll take it from there.
